The Palatka Post Office received the highest score in the Suncoast District on the Postal Pulse Survey. The score was 4.49 out of a possible 5. In an effort to share the secrets of their
success, Ambassador Communications Program Manager Dee Rhodes asked employees what
makes the Palatka Post Office such a great place to work. Their
responses are below.
Postmaster Rick Pasek (above):
“The employees work very well together and help each other. They all take ownership of their jobs. Our two custodians do a tremendous job daily
cleaning and maintaining the neatness and professional look of the Post Office. I feel that has a positive effect on the
employees overall. Management
effectively keeps the employees engaged with constant communication.”
Letter Carrier Deborah Clark (above):
“It’s a small family type station. We
all get along well with one another so it makes for a great working
environment.”
Rural Carrier Sherry Cook
(above): “The pride and team effort, our
employees can get along and have a good laugh to brighten the day. Our people, especially the carriers -including the subs - work well as an overall team. We can trust our supervisors to help us out
in most any situation.”
Letter Carrier Kevin Miller (above):
“This office is small. Everybody knows and respects one
another. It really is like family. At this time, management, in my opinion, is
the best we’ve had in the 19 years that I’ve been here. That’s nice, especially since I retire in
September.”
City Carrier Assistant Megan
Thayer (above): “Palatka is a great
place to work because it is such a small town.
Everyone knows everyone and is so friendly. It makes you look forward to getting out
there to deliver the mail so that you can see everyone. It’s like customers look forward to seeing you
as much as you look forward to seeing them.”
Letter Carrier Dean Parrish (above):
“The managers and employees take pride in their work. We just try to do our jobs which we know
contributes to the whole. Plus, as an
office, we really do have a good sense of humor.”
City Carrier Assistant
Kimberly Moore above: “Coworkers are supportive of you. The Supervisor and Postmaster are interactive
with workers and are there for you when you need it. And, they are funny.”
Letter Carrier Mona Lee (above):
“Because we are all like family and we
enjoy being a team.”
Rural Carrier Associate
Azalee Bellamy (above): “We are a close
knit community and we stand together like family. We support one another during any crisis, and
the job is like our home away from home.”
Rural Carrier Anita Fricke (above):
“We all work together. Our goal is giving our customers the best
service. A lot of our customers are like
family.”
A/Supervisor Customer
Services Carrie “Candy” Stallings above: “Palatka has the best team. Management and I
keep a positive attitude for the team to follow. Management lets us know what the goals are
and how well we are doing on a regular basis.
Love my customers, too.”
Postal Support Employee (PSE)
Clerk Esther Rayburn (not pictured): “I’m thankful for the opportunity of having
such a valuable role as a customer service specialist representing such a
diverse company.”
