Wednesday, August 3, 2016

Pine Castle Earns SOAR Award



Orlando Pine Castle employees earned their first Suncoast Orlando Achievement Recognition (SOAR) Award for the month of June. Postmaster Timothy Holmes (standing, second left) spoke to employees about their achievement. National Association of Letter Carriers (NALC) Branch 1091 Vice President Byron Shelton (standing, left) attended the ceremony to support and congratulate employees. 


The Soar Award uses 15 indicators including scanning; percent to standard, eCC’s and overtime to comprise the overall score. Postmaster Timothy Holmes (back, right); Manager Customer Service Operations Jacqui Bragg (front row, center); Pine Castle Manager, Customer Services Kathy Newland (front row, left); Supervisors, Customer Services Heather Pennyfeather (front row, second left) and Bernice Santiago (second row, left) posed with employees after the award presentation. Everyone celebrated with a recognition breakfast.

Congratulations, Pine Castle!