Lakeland
Downtown employees (above) were encouraged to participate in the Employee
Engagement Program. Manager Customer Services, Cynthia Arena (second row,
second right) and A/Supervisor Customer Services David Novak (front, left) invited
Business Development Specialist Janie Richards (not pictured) to speak with
employees about how important their jobs are to finding quality leads. Richards
also provided information about Every Door Direct Mail (EDDM) and how to provide
leads through the Engagement Program. Lakeland Downtown provided three
fantastic quality leads during the visit. “Lakeland Downtown has a
wonderful group of dedicated employees,” said Richards.
