Cape
Coral Central Manager Customer Services (MCS) Kathy Jungferman (far right) and
Letter Carriers (above) listened intently to Business Development Specialist
Lorri Kayser who spoke with employees about Lead Generation. The employees
learned how important it is to get the contact information of every person they
speak to about shipping or mailing. They were also informed that the Business
Development Team follows up on every lead entered and offers support and
solutions to gain the customers’ business. Employees were excited about their co-worker,
Letter Carrier Lynn “LJ” Jones' recognition for bringing in $100,000 in
revenue and said they plan to also submit leads.
Cape
Coral Central MCS Kathy Jungferman (far left) and Rural Carriers (above) are
ready to submit Employee Engagement leads to bring in revenue. Business Development Specialist Lorri Kayser reminded
employees that all Postal Service employees can submit leads through the
program. “Twenty two new leads were gained during this visit,” stated
Kayser.
Awesome job, Cape Coral Central!
