Monday, September 18, 2017

Recovering After Hurricane Irma


Suncoast employees throughout the district showed their dedication despite the many challenges caused by Hurricane Irma.  Employees suffered home damage, property loss, scarce availability of gas, lack of running water and lack of electricity at home, but arrived at their duty stations, or the closest stations available, to perform their jobs.  “I am extremely proud of Suncoast employees,” said District Manager Eric Chavez.  “Our employees are making every effort to provide service as safely and quickly as possible to all of our customers, even in the hardest hit areas. I want to thank each and every employee for their commitment and dedication.”



The Ochopee, Florida, Post Office -- the smallest Post Office in the United States (61.3 square feet) – is located in the Suncoast District, near the Everglades.  The Post Office survived Hurricane Irma, despite being in one of the hardest hit areas.  Clerk Shannon Mitchell (right) sorts mail and provides retail services to customers. Highway Contract Driver Brittany Potter (left) delivers mail on the Ochopee 131 mile mail route that serves 900 residents in three counties and the Miccosukee Indian Reservation.



Mitchell (left) and Potter (right) prepare mail for delivery after Hurricane Irma.


Mitchell and many of her family members lost their homes due to Hurricane Irma. Her belongings (above) are curbside after the hurricane brought water that rose to the window sills of her house. Despite her personal loss, Mitchell said she wanted to be at work because she is devoted to providing mail service to her community. Employees from surrounding Post Offices quickly gathered much needed items to assist Mitchell and Manager Post Office Operations (MPOO) Mark Schulz organized a convoy that delivered the collections.  “What MPOO Mark Schulz is doing to help with the recovery efforts for some of our employees in the MPOO D group is going far and above anything that could be expected of a manager.  Mark has actually moved some of us to tears.  We are lucky to have him,” said Saint James Postmaster Benjamin Rotolo, Jr.



The Palm Harbor Post Office was without electrical power immediately following Hurricane Irma, so employees (above) gathered outside to hear the day’s operational plans.  Many also had loss of electrical power and running water at home.


The Interlachen Post Office was without electricity following Hurricane Irma, so employees used flashlights and headlights to sort and case mail.  Above, PTF Clerk Matt Press places mail in PO Boxes.

“I want to praise the employees of Interlachen 32148 and its RMPO offices. Hurricane Irma crippled just about every county and small town in Florida. The town of Interlachen was no different. Like many offices, we returned to no power. That didn’t stop the employees of Interlachen. Even with late trucks, terrible road conditions and personal adversity, Interlachen and its RMPO offices (Florahome 32140, Grandin 32138, Lake Geneva 32160 and Putnam Hall 32185) every employee showed up for work.  All deliveries were completed except for a few with unsafe circumstances,” said Interlachen Officer In Charge (OIC) Mike McManus.

Media outlets, including USA Today, Naples Daily News, Bradenton News and the Miami Herald ran feature stories on the Ochopee Post Office surviving Hurricane Irma. Media around the district reported on how promptly and safely the Suncoast District restored delivery and retail services for customers.  Many residential and business customers expressed praise for the outstanding efforts by Suncoast District employees to provide mail services that created a sense of normalcy for their communities.

Way to go, Team Suncoast.  We are #Postal Proud!