Thursday, October 5, 2017

MACH Soars Again



Orlando Mall Annex, Colonialtown and Herndon (MACH) Post Offices earned the Suncoast Orlando Achievement Recognition Award (SOAR) Award for the tenth month in a row.

Orlando Postmaster Timothy Holmes (back left) and Manager Customer Service Operations Lewis Nimmons (front center) presented the SOAR Award to the employees of the Mall Annex for being the best in the Wildly Important Goals (WIG) Scorecard. The scorecard takes into account routes pivoted, overtime percentage, carrier hours actual to plan and carrier return times.

Congratulations to MACH employees! It takes a team effort to be Number One!