St. Petersburg Crossroads Station Retail Associate Susan
Smith (second, right) is happy after she received a Gold Star Award from
Officer In Charge (OIC) Jackie Villemaire (second, left) for earning a perfect
score on a Retail Customer Experience (RCE) transaction. Congratulating Smith is Supervisor, Customer
Services Joanne Swindasz (left) and Manager, Customer Services Ernest Protho
(right)
Congratulations, Susan!