Mid-Florida Mailing Requirements Clerk Irma Williams-Riley (left) was
presented with her Certificate of Appreciation by
Manager, Business Mail Entry Dwane Kerns (right)
for being recognized by name in a recent customer survey. The customer stated,
“Irma is very courteous and a nice lady. She does everything possible to assist
in getting your job taken care of.”
Williams–Riley (above) received a goody bag along with her certificate.
Thank you for the excellent customer service, Irma!
