Sunday, July 22, 2018

Number One In The Nation!



Fort Myers Letter and Rural Carriers; Retail Associates; Supervisors, Customer Services and Managers, Customer Services were recognized by Suncoast District Manager Eric Chavez (white jacket) and Postmaster Leroy Middleton, Jr. (right) for achieving the number one ranking in the nation overall for Level 26 Post Offices being 100 percent on Retail Customer Experience (RCE) transactions for Quarter 3, FY18, all of which resulted in Gold Star Awards.

Celebrating as part of the team effort from left to right: Supervisor, Customer Services Frank Falco; Manager, Customer Services Michael Vazquez; Supervisor, Customer Services Rafael Flores; Retail Associate Michelle Rayburn; Supervisor, Customer Services Robert Totten; Suncoast District Manager Eric Chavez; Retail Associates Timothy Meyers, Rosemary Sandt, David Gale and  Donna Graff; Manager, Customer Services Dawn South; Manager, Customer Services Kathy Jungferman; Manager, Customer Service Operations Mark Bevlin; Manager, Customer Services Fran Lupo; Supervisor, Customer Service Support Nancy Rose; Manager, Customer Services Tisha Lloyd, Postmaster Leroy Middleton, Jr. and Lead Retail Associate Vivianne Finley (not pictured).

“This huge accomplishment was achieved by engaging all of the Retail Associates, Supervisors, Managers, Carriers and Custodians in appreciating and taking care of our customers,” said Middleton.

Congratulations, all!