Tampa Interbay Station Retail Associate Erika Williams (second
right) was happy when she received a Gold Star Award from Postmaster Richie
Fermo (second left); Manager Customer Service Operations (MCSO) Tim Dose (left)
and Supervisor, Customer Services Jackie Williams (right) for earning a perfect
score on a Retail Customer Experience (RCE) transaction. This is Erika’s first Gold Star.
Congratulations, Ericka!