Tampa Falkenburg Finance
Branch Retail Associate Edgardo Urbina (second left) received a Gold Star Award
from Postmaster Richie Fermo (right); Manager, Customer Service Operations
(MCSO) Tim Dose (left) and Acting Manager, Customer Services Carols Melendez
(second right) for earning a perfect score on a Retail Customer Experience
(RCE) transaction. This is Urbina’s
fifth Gold Star.
Congratulations,
Edgardo! Thank you for providing Gold
Star service.