New Smyrna Beach Retail
Associate Nancy Hatcher (second left) displayed a Gold Star Award from
Postmaster Elli Calidonio (left) for earning her eleventh perfect score on a
Retail Customer Experience (RCE) transaction. Retail Associate Donna Delso
(second right) and Postal Support Employee (PSE) Terry Satkunas (right) celebrated
with Hatcher on her accomplishment.
