St.
Petersburg Crossroads Station Retail Associate Sounthone Phongsackdy (center)
was happy when Manager, Customer Service Operations (MCSO) Darrell Moore (left)
and Manager, Customer Services (MCS) Ernest Protho (right) presented him with a Gold Star Award for earning a perfect score on a Retail Customer
Experience (RCE) transaction.
Congratulations, Sounthone! Thank you for providing great customer service.
