Minneola, FL, Retail Associate Yolanda Colon (above) was
recently commended for exceeding a customer’s expectations and preserving
revenue. The customer was so thrilled
with Colon’s service that he reached out to Consumer Affairs to share his
thoughts. According to the customer, Colon “displayed the character every
postal employee should strive for – professionalism and competence with honor and
fidelity!”
“This is not unusual for Yoly,” said Postmaster Darren Fleck. “She always has a welcoming smile for customers and enjoys providing them with Gold Star service. We are all proud of her.”
Congratulations, Yolanda! Thank you for providing great customer service.
