Thursday, July 1, 2021

Gateway Receives Customer Recognition


St. Petersburg Gateway Station Retail Associates Robert Barrera (second right), Potchanee Wattawichian, (center) Supervisor Customer Services and Tom Caufield (second left) proudly display their certificate of appreciation for the outstanding service provided to a customer who wrote a letter to the Postmaster Jackie Villemaire (far right). Manager, Customer Services Ernest Protho (far left) joined Villemaire in the recognition. Not pictured Sunny Thomas.

“Having worked in the past for a shipping competitor, I am very aware of the demands on folks and the system.  The only word I can use is ‘Exceptional’ service.  My best to your team,” wrote customer Mr. Davis.

Congratulations, Robert, Potchanee, Tom and Sunny!  Thank you all for providing outstanding customer service.