Manager, Post Office Operations (MPOO) E John Grimsley
(left) presented Goldenrod Postmaster Dave Spikes (right) with a Certificate of
Appreciation for his outstanding leadership in Retail Customer Experience
(RCE). The MPOO E Team finished First
Place in Overall RCE Performance for Quarters 2 and 3 and did not incur any
Wait Time in Line failures in Quarters 2, 3 and 4. “This level of performance has never been
achieved before by any other MPOO group and stands as a testament to the value
Dave brings to the team,” said Grimsley.
Congratulations, Dave!
