30 Years of Service

Orlando P&DC Mail Handler Craig Barthuly received a Letter of Appreciation and Pin for his 30 years of service to the Post Office.

Awesome job, Craig!  Thanks for your hard work.

 

30 Years of Service

Orlando P&DC Mail Handler David Lewin received a Letter of Appreciation and Pin for his 30 years of service to the Post Office.

Congratulations, David!  Great work and dedication.

 

Happy Retirement

Orlando P&DC Mail Handler Robert Paulsen was recognized for 25 years of service.  He had previously served his country for another 20 years in the Navy.  After 45+ years of federal service, Paulsen retired and celebrated with co-workers and friends on December 30, 2020.

 Awesome run, Robert!  Thank you for your service and dedication.

 

Gold Level Service

Orlando College Park Station Retail Associate Matt Champaigne (center) received a Gold Star Award for earning a perfect score on a Retail Customer Experience (RCE) transaction in January. Celebrating with him are his colleagues, from left, SSA Harietta Finley, SSA Evonnie Williams, Supervisor, Customer Services Sonny Lind, and Acting Manager, Customer Services Francisco Caceres.

 

Congratulations, Matt!  Thanks for the focus and service.

 

“To ensure safety, the subjects shown in photos below, were in close proximity for less than 5 minutes.”

Punta Gorda Celebrates 100 Years Of Service

 

Punta Gorda Celebrates 3 employees with a combined 100 years of service! Punta Gorda City Carriers, Dennis Leach (left) celebrating 30 years of service, Steven Hernandez (center) celebrating 35 years of service, and Lisa Barth (right) celebrating 35 years of service. Combined the employees have been with the Postal Service for over 100 years. Each were presented with a service award and pin from Punta Gorda Postmaster, Melissa Kruzel (not pictured).

Thank you for your continued dedicated service Dennis, Steven, and Lisa!

Willie Retires

St. Petersburg Midtown Station Letter Carrier Willie Cochran (center) was presented his retirement certificate from Postmaster Jackie Villemaire (far left), Manager, Customer Services Bill Huber (second from left), and Felicia Kennedy (far right).  Cochran’s co-workers gave him a round of applause and thanked him for his years of service during the retirement presentation.

Congratulations, Willie!  Thank you for your years of dedicated service.  Have a safe and happy retirement.  

 

Veronica Celebrates 30 Years

 

Pierson Postmaster Veronica Jorden (left) was honored as she received her 30-year Service Award and Pin from Acting Manager, Post Office Operations (MPOO) Area C, Christina Walker (right).  

Congratulations, Veronica!  Thank you for your years of dedicated service!

Altoona's New Postmaster

 

Altoona Postmaster Teresa Noles (left) was presented her Postmaster Certificate signed by Postmaster General Louis DeJoy (not pictured) from Acting Manager, Post Office Operations (MPOO) Area C, Christina Walker (right).  

Congratulations, Teresa!

First Gold For Manny

 

St. Petersburg Northside Station Retail Associate Manny Molina (left) was happy when Postmaster Jackie Villemaire (right) presented him with a Gold Star Award for earning a perfect score on a Retail Customer Experience (RCE) transaction.  This is Molina’s first Gold Star Award.

Congratulations, Manny!  Thank you for providing gold star customer service.

Paulette Celebrates 35 Years

St. Petersburg Gulfwinds Station Letter Carrier Paulette Remy (left) was honored as she received her 35-year Service Award and Pin from Postmaster Jackie Villemaire (right).  Villemaire is shown addressing Remy's co-workers who erupted in a round of applause as she accepted her award.

Congratulations, Paulette!  Thank you for your years of dedicated service!

 

Pinellas Park Brings In Revenue

 

Pinellas Park celebrated over $200,000.00 in new revenue for the Postal Service brought in by leads submitted by Retail Associates Cathy Leonard (front center) and Bobby Hull (back center). They were joined by Pinellas Park Retail Associates Marc Davis (front left) and Robert Tremaine (front right).

At the celebration homemade biscuits and gravy (above) were shared with the group.

Great work team Pinellas Park!

Retirement For Nancy

 

Sarasota, FL, Rural Carrier Nancy Dandino (right) was recognized for 12 years of service during her retirement ceremony.  Postmaster Rory Sullivan (left) presented her with her retirement certificate and a American flag that had flown over the Post Office in her honor.

Congratulations, Nancy!  Thank you for your dedicated service. Enjoy your retirement.

First Gold For Potchanee

St. Petersburg Gulfwinds Station Retail Associate Potchanee Wattanawichian (center) was thrilled when Postmaster Jackie Villemaire (right) and Manager, Customer Services (MCS) Debbie Guetzloff (left) presented her with a Gold Star Award for earning a perfect score on a Retail Customer Experience (RCE) transaction.  This was Potchanee’s 1st Gold Star Award.

Congratulations, Potchanee!  Thank you for providing great customer service.

 

Special Delivery: Heroism

 

From left: Acting MPOO, Area C, Christina Walker, CCA Chris Hill and Postmaster Roberta Stevens-Simmons.

Edgewater, FL, City Carrier Assistant (CCA) Chris Hill was recognized for saving the life of an elderly customer who had fallen and injured herself last August.

While making his rounds, Hill spotted the customer laying on the ground and bleeding outside her home. He rushed to her side, picked her up off the ground and carried her inside. He called out to a family member who was in the backyard and then called 911.

The woman was rushed to the hospital where she remained in intensive care for several days. The family credits Hill’s quick actions for saving the life of their mother.

Hill was recognized for his heroic efforts during a celebration at the Edgewater Post Office. Acting MPOO Area C Christina Walker presented Hill with a letter from Postmaster General Louis DeJoy commending him for his “selfless display of civic duty.” 

Walker also read a letter from Area Retail & Delivery Operation Southern Vice President Tim Costello.

Employees were treated to refreshments following the event

The family of Chris Hill (left), including his father James Oscar (center) and brother James (right) were on hand to help celebrate their son-brother.

Thank you for your heroic actions, Chris!

 

Westphal Celebrates 30 Years

Edgewater Post Office Rural Carrier Terry Westphal (center) was honored as he received his 30-year Service Award and Pin from Acting Manager, Post Office Operations (MPOO) Area C, Christina Walker (left) and Postmaster Roberta Stevens-Simmons (right).

Proud Mom

Terry Westphal’s 92-years young Proud Mom (right) was thrilled to congratulate her son for receiving his 30-year Service Award. 

Congratulations, Terry!  Thank you for your years of dedicated service.

 

35 For Bruce

Tampa P&DC Operations Support Specialist Bruce Rogers (center) was honored to receive his 35-year Service Award and pin from Division Director Mark Dahlstrom (not pictured).

Thank you for your years of service, Vince!

 

Michael Earns Sixth Gold Star

 

St. Petersburg Gulfwinds Station Retail Associate Michael Clark (center) was happy when Postmaster Jackie Villemaire (right) and Manager, Customer Services (MCS) Debbie Guetzloff (left) presented him with a Gold Star Award for earning a perfect score on a Retail Customer Experience (RCE) transaction.  This was Michael’s 6^th Gold Star Award.

Congratulations, Michael!  Thank you for providing gold star customer service.

Fred Brings In Revenue

 

North Fort Myers Rural Letter Carrier, Fred Fries (left) submitted a lead that generated over $155,000.00 in new revenue. Fries was presented with a letter of appreciation from Suncoast District Manager Steve Hardin (not pictured) by North Fort Myers Manager, Customer Services (MCS) Sherry Jude (left). “I really appreciate Fred’s alertness and attention to his customers”, commented Jude.

Congratulations, Fred!

Edgewater Celebration

 

Edgewater Post Office Retail Associates were recently celebrated in front of their co-workers for their Gold Star customer service.  Gold Star Awards were presented for this past year for earning a perfect score on a Retail Customer Experience (RCE) transaction.  Pictured left to right:  Acting Manager, Post Office Operations (MPOO) Area C, Christina Walker, Retail Associates Glenn Florence, James Hill, Kyle Sashse, Robert Brown and Postmaster Roberta Stevens-Simmons.

Congratulations, Glenn, James, Kyle, and Robert!  Thank you for providing great customer service.  

Kim Brings In Revenue

Fort Myers Rural Letter Carrier, Kim Kerr (left) submitted a lead that generated over $80,000.00 in new revenue. Kerr was presented with a letter of appreciation from Suncoast District Manager Steve Hardin (not pictured) by Fort Myers Officer In Charge (OIC), Phillip Fleener (right).

Congratulations, Kim! 

Keeley is Appreciated

Fort Myers City Letter Carrier Keely O’Harrow (left) was presented with a Certificate of Appreciation by Fort Myers Officer In Charge (OIC), Phillip Fleener (right). She was recognized after her customers contacted the Post Office to praise O’harrow’s friendly and accurate service when delivering their mail. “She is like a member of our community, the neighbor we all look forward to talking to”, commented her customers. (not pictured)

Great job, Keely!

Saying Goodbye To The LLV

 

Meet the Postal Services next-generation vehicle

The much-anticipated replacement for the iconic Long-Life Vehicle (LLV) used by the Postal Service to deliver the nation's mail for the past 30 years was recently announced by Postmaster General Louis DeJoy.

Wisconsin-based Oshkosh Defense has a 10-year contract to manufacture up to 165,000 next-generation delivery vehicles (NGDV) built in America.

The NGDVs will include battery-electric and low-emission internal-combustion-engine vehicles, and to keep up with the latest electric vehicle technology, they can be updated.

The vehicles, which will start appearing on streets in 2023, will have airbags, 360-degree cameras, improved ergonomics, front and rear collision avoidance systems, automated emergency braking, a walk-in cargo area, and air conditioning.

Orlando VMF Manager Luis Fernandez says, "It's an improvement. We thought they were going all-electric, but instead, they decided to go with a hybrid. The good news is it's going to be upgradable to all-electric."

Automotive Technician Samuel Maldonado Rios, likes the new vehicle, which he describes as "unique," adding, "I've never seen anything like it on the road.”

"With proper training, it will make our jobs easier once the vehicles start arriving," he says.

The new vehicles have an unusual look because of their shape," says Auto Tech James Campbell. "It has a lot of safety features which will be good for our letter carriers."

"The cameras will help with the blind spots, and I also like the collision warning," he adds.

Brandon Medina, who's on his second year as an auto tech in Orlando, agrees, "I like all the technology features. The fact that it has A/C and airbags for the carriers is good.”

"The technological advancements will be a challenge if we don't get adequate training, especially if some of them are going to be electric vehicles. That's a whole other ballgame,” says Medina.

Lead Auto Tech William Goris said they talked about the NGDVs since he got hired five years ago. "It's a unique design, and I'm excited it's finally coming."

"I know the carriers are going to be happy about the air conditioning, especially down here in Florida. The 360 camera is going to help a lot, too. That's a good safety feature, especially if there are kids around. And it has proximity sensors in the bumpers. It's like radar.

"The NGDVs are being built for us. Hopefully, they won't be a challenge for auto techs,’ says Goris.

“I remember seeing the prototypes when I first started, so I know a little bit about the new vehicles," said Auto Tech Kyle Woodbine. "The new trucks are not aesthetically pleasing at all, and I don't like the windshield. "It has a lot of safety features, which means we are going to need more scan tools," says Woodbine.

"I think it's time to move on," adds Rios. "The LLV deserves to rest in peace."

Orlando VMF Manager Luis Fernandez (left) and Lead Auto Tech Samuel Maldonado Rios (right) review work orders.

Automotive Technician James Campbell completes a differential on a rear axle as part of preventative maintenance service.

Lead Automotive Technician William Goris (left) shows Auto Tech Brandon Medina (right) how to install a new catalytic converter on an LLV more efficiently.

Auto Technician Kyle Woodbine replaces a head gasket on an LLV.

Trish Is Appreciated

Cape Coral Rural Letter Carrier Trish Brandwein (right) was presented with a Certificate of Appreciation by Fort Myers Officer In Charge (OIC), Phillip Fleener (left). She was recognized after her customers contacted the Post Office to praise Brandwein’s great attitude in their community. “She always has a friendly approach to her position and feels like a real part of our community”, commented her customers (not pictured). 

Great job, Trish!

Alex Is Appreciated

 

Cape Coral City Letter Carrier Alex Rivas (left) was presented with a Certificate of Appreciation by Fort Myers Officer In Charge (OIC), Phillip Fleener (right). He was recognized after his customers contacted the Post Office to praise Rivas’s friendly and accurate service when delivering their mail. “He always goes above and beyond and his smile is a welcomed sight”, commented his customers. (not pictured) 

Great job, Alex!

San Mateo's New Postmaster

 

San Mateo Postmaster Enrique Lebron (right) was presented his Postmaster Certificate signed by Postmaster General Louis DeJoy (not pictured) from Acting Manager, Post Office Operations (MPOO) Area C, Christina Walker (left).  

Congratulations, Enrique!

Ann Retires

 

Fort Myers letter carrier, Ann Gould (right) retires after 35 years of dedicated service. Ann was presented her retirement certificate from Officer In Charge (OIC), Phillip Fleener (left). “Ann’s dedication to her customers and the craft will be missed. Her years of service is something we can all hope to attain”, commented Fleener

Thank you for your years of service. Happy Retirement Ann!

Steven Celebrates 35 Years

 

Tampa Ybor Station Letter Carrier Steven Cueto (right) was honored to receive his 35-year Service Award and Pin from Tampa Officer In Charge (OIC) Keith Pierle (left). 

Congratulations, Steven!  Thank you for your years of dedicated service.

35 For Pam

 

Fort Myers Letter Carrier Pam Vanetta (center) received her 35-year Service Award from Officer In Charge (OIC) Phillip Fleener (left) and Manager, Customer Services, Robert Totten (right). The gathered crowd of fellow letter carriers erupted in applause as Vanetta accepted her award.

Thank you for your years of service, Pam!