Moore Earns Green Belt

St. Petersburg Manager, Customer Service Operations (MCSO) Darrell Moore (center) received his Lean Six Sigma Green Belt from District Manager Eric Chavez (left) and Postmaster Jackie Villemaire (right).  The Green Belt is awarded to employees who apply the Lean Six Sigma methodology to drive local improvements within their functional area.  Moore’s Green Belt project improved the Post Office Box Up On Time percentage.

Congratulations, Darrell!

Edgewater Celebrates

Edgewater Retail Associates James Hill (left) and Eric Manor (right) received their Gold Stars Awards for earning perfect scores on Retail Customer Experience transactions. Manor has earned three Gold Stars while working in Edgewater and this is the Edgewater Post Office's 26^th Gold Star.  

Manor will be working at the Deltona Post Office and was honored with a farewell event.  Edgewater employees Retail Associate Mary Bennett (front left), Postmaster Roberta Stevens (right), Postal Support Employee Kyle Sachse (back row left) and Retail Associate James Hill (back row right) celebrated with Manor.  All of the Edgewater employees wished Manor well on his new assignment in Deltona, but stated, “We will miss his laughter. Eric is always happy and makes us laugh.”

  

Deltona Retail Associate Edith DeSantos (left) and Edgewater Retail Associate Eric Manor (right) have agreed to a mutual swap. DeSantos is looking forward to being part of the Edgewater team.

Congratulations, James, Eric and Edith!

Introducing Three New Postmasters

Left to right: Casselberry Postmaster Victor Lopez, Cocoa Beach Postmaster Kevin Burns, and Winter Park Postmaster Rob Wilson received their Postmaster Certificates from Acting Manager Post Office Operations E John Grimsley. 

Congratulations, Victor, Kevin and Rob!

Students Love The Post Office

Pinellas Park kindergarten students (above left) visited the Post Office to mail Valentine’s Day cards.  Retail Associate Cathy Leonard (above right) helped the children stamp and mail their cards before showing them what happens after they place their cards in the mail slot.

Pinellas Park Letter Carrier Samuel South (above left) showed the students how mail is sorted for delivery and explained how their cards will be delivered.  The youngsters wanted to see the “mail truck” and were excited when South showed them the LLVs (Long Life Vehicles) that they see bringing mail to their homes.  “The children had fun and sent nice thank you notes back to the Post Office,” said Postmaster Dolores Seuwin.

Postmaster Makes Gold Rounds

Orlando Azalea Park Retail Associate Carlos Gonzalez (center) was all smiles when he received his Gold Star Award from Orlando Postmaster Diane Tindle (left) and Manager, Customer Services Jennifer Jackson (right) for performing a perfect Retail Customer Experience transaction. 

Union Park Retail Associate Juan Martinez (center) posed with his Gold Star Award for earning a perfect score on a Retail Customer Experience transaction. Postmaster Diane Tindle (right) and Manager, Customer Services Michelle Barresi (left) presented the award.

Orlando Main Office Retail Associate Magdalena Gangar (left) was presented with a Gold Star Award and pin from Postmaster Tindle (right) for achieving a perfect score on a Retail Customer Experience transaction.

Alafaya Retail Associate Roslyn Langs (left) was appreciative that Postmaster Tindle (right) took time out of her day to present her Gold Star Award for earning a perfect score on a Retail Customer Experience transaction.

South Creek Retail Associate Cynthia Perez-Jimenez (third left) received her Gold Star Award for earning a perfect score on a Retail Customer Service transaction. Postmaster Tindle (second left); Manager, Customer Service Gerardo Santiago (left); fourth left to right: Supervisors, Customer Services Carmen Marmolejos, Keith Perry and Jose Cortes offered congratulations.

Congratulations and thank you, Carlos, Juan, Magdalena, Roslyn and Cynthia!

45 Years For Joe

St. Petersburg Main Post Office Custodian Joe Darginio (center) received his 45–year Service Award and pin from District Manager Eric Chavez (right) and Postmaster Jackie Villemaire (left) during a celebratory event with his co-workers.  Darginio began his postal career as a Letter Carrier at the Largo, FL, Post Office.  He is a U. S. Air Force Veteran and served tours in Vietnam.

  

Darginio proudly displayed his 45-year Service Award (above, center) while joined by a group of St. Petersburg employees (above) who extended congratulations during the special event.

Employees celebrated with a delicious cake and refreshments after the award presentation.

Congratulations, Joe!  Thank you for your military service and dedicated years of service at the Postal Service!

30 Years For Daphne

Tampa Sulphur Springs Supervisor Customer Services Daphne McClennan (right) was surprised and thrilled to accept her 30-year Service Award and Pin from District Manager Eric Chavez (left). “There are many days when it does not feel like I have been with the Postal Service for thirty years.  I am very thankful,” stated McClennan.

Congratulations, Daphne.  Thank you for your years of service.

Gary Celebrates 40 Years

Tampa Sulphur Springs Letter Carrier Gary Smith (right) was presented with his 40-Year Service Award and Pin from District Manager Eric Chavez (left).

Letter Carrier Gary Smith (center) proudly displays his 40-Year Service Award and Pin.  Joining in the celebration were Gary’s wife Karin Smith (left) and District Manager Eric Chavez (right). “The USPS does a phenomenal job of moving the mail, but most people have no clue how massive an operation it is. Gary prides himself on doing the best he can every day for the Postal Service,” stated Mrs. Smith. 

Gary and his co-workers enjoyed refreshments and a celebratory cake after the awards presentation.

Congratulations, Gary.  Thank you for your years of dedicated service.

Retention Team Heart Smart

St. Petersburg HQ Customer Retention Team (above) is celebrating National American Heart Month by wearing red on Fridays throughout the month of February.

Tampa Hero Saves Family

Tampa Sulphur Springs Station Letter Carrier Chris Bazinet (left) was honored by Postmaster General (PMG) Megan Brennan with the PMG Hero Commendation Award.  District Manager Eric Chavez (right) presented the award and thanked Bazinet for his heroic actions.  Bazinet was on his route when he saw smoke billowing from the windows of an occupied car parked on the street.  He called 911 to alert authorities and ran to the car where he assisted two small children in the backseat to safety.  He returned to the car and unfastened the seatbelt of the mother in the driver’s seat and helped her to safety.  The car was then engulfed in flames and full of smoke minutes after this heroic rescue.

Hero Letter Carrier Chris Bazinet (center) proudly displayed his PMG Award while receiving congratulations from District Manager Eric Chavez (left) and National Association of Letter Carriers (NALC) President Branch 599 Tony Diaz (right).  Bazinet also received an accommodation letter and Hero pin from (NALC) National President Fred Rolando and Southern Area Vice President Operations Shaun Mossman. 

Bazinet and his co-workers enjoyed refreshments and a celebratory cake during the presentation event.

Thank you for your heroic actions, Chris!

Kemp and Floyd Retire

St. Petersburg HQ Customer Retention Agent Thomas Kemp (above) proudly displayed his retirement cake during a celebration event with co-workers.  Kemp retired with 30 years of service and stated, “This is the best job that I ever had!”

St. Petersburg HQ Customer Retention Agent Denise Wilson-Browning (left) posed for a photo with Kemp (right).  She said she was sad to see him leave and will really miss him. 

St. Petersburg HQ Customer Retention Agent Luvennia Floyd (above) waved goodbye to her team after working at the Postal Service for over 30 years. She plans to spend her retirement enjoying cruises and relaxing.

Congratulations, Tom and Luvennia!

Triple Gold For Tiffany

St. Pete Beach Lead Retail Associate Tiffany Archie (left) was thrilled when Postmaster Jackie Villemaire (right) presented her with a Gold Star Award for earning a perfect score on a Retail Customer Experience (RCE) transaction.  This is Tiffany’s 3rd Gold Star. 

Congratulations, Tiffany!  Thank you for providing great customer service!

Awards In Vero Beach

Vero Beach Letter Carrier Tommy Page (left) received his 30-year Service Award from Postmaster Brian A. Frazier (right).  

Vero Beach City Carrier Greg Disandro (left) received his 30-year Service Award from Postmaster Brian A. Frazier (right).  

Congratulations and thank you for your service Tommy and Greg!

Orlo Vista’s Gold Star Club

  

Orlando Orlo Vista Retail Associate Robert Ferrara (center) was presented with his Gold Star Award from Acting Manager, Customer Service Operations Ernesto Gonzalez (left) and Manager, Customer Services Kirk Malcolm (right) for performing a perfect Retail  Customer Service transaction.

Orlo Vista Retail Associate Andrew Jones (center) was awarded a Gold Star Award from Acting Manager, Customer Service Operations Ernesto Gonzalez (left) and Manager, Customer Services Kirk Malcolm (right) for earning a perfect score on a Retail Customer Service transaction.

Congratulations, Robert and Andrew!

Janice Celebrates 15 Golds

Holiday Post Office Retail Associate Janice Styblewski (left) was all smiles as Postmaster Eddie Haab presented her with her 15^th Gold Star Award for earning her 15th perfect score on a Retail Customer Experience (RCE) transaction.

Congratulations, Janice! Thank you for providing excellent customer service!

40 Years For Durocher

Hudson Post Office Letter Carrier David Durocher (center) was presented his 40-year Service Award from District Manager Eric Chavez (left) and Florida National Association of Letter Carrier (NALC) President Al Friedman (right).  Durocher was also recognized for saving over 3,000 hours of sick leave.

Postmaster Christina Walker (right) and Durocher’s co-workers (above) congratulated him on his service. After the presentation the Hudson team enjoyed a celebratory cake in his honor.

Congratulations and thank you for your 40 years of dedicated service, Dave.

Gold In Sulphur Springs

Tampa Sulphur Springs Retail Associate Tom Conner (center) received the thumps up sign from Postmaster Richie Fermo (right), Supervisors Customer Services Daphne McClennan (seated, front), Kevin Cowart (left), Manager, Customer Services Raj Malhotra (second left), and Manager Customer Services Operations (MCSO) Tim Dose (second right) for receiving a Gold Star Award and earning a perfect score on a Retail Customer Experience (RCE) transaction.

Congratulations, Tom!  Thank you for providing great customer service!

Orlando Shoots For The Stars

  

Union Park Retail Associate Jaime Caro (right) was presented with his seventh Gold Star Award from Postmaster Tindle (left) for a perfect Retail Customer Experience transaction. The Union Park Team has earned 17 Gold Stars. 

Orlando Downtown Retail Associate Michelle Orr-Brown (left) was presented with her third Gold Star Award from Orlando Postmaster Diane Tindle (right) for earning a perfect score on a Retail Customer Experience transaction.

Herndon Retail Associate Phillip Preedom (left) received his Gold Star Award and pin from Postmaster Diane Tindle (right) for completing a perfect Retail Customer Experience transaction. 

Orlando College Park Retail Associate Bernadette Suarez (right) was excited to receive her Gold Star Award from Postmaster Tindle (left) for achieving a perfect score on a Retail Customer Experience transaction.

Orlando Hiawassee Postal Support Employee Jorge Rosario (center) proudly displays his Gold Star Award from Postmaster Tindle (left) and Manager, Customer Services Tracey Jackson (right) for earning a perfect score on a Retail Customer Experience transaction.

Orlando Dixie Village Postal Support Employee Dominique Huskey (right) received his Gold Star Award from Postmaster Tindle (left) for providing our customers with a perfect Retail Customer Experience transaction.

Alafaya Retail Associate Jose Ruiz (center) received his first Gold Star Award from Postmaster Tindle (left) and Manager, Customer Services Jacqui Bragg (right) for earning a perfect score on a Retail Customer Experience transaction.

Congratulations, Jamie, Michelle, Phillip, Bernadette, Jorge, Dominique and Jose!

Fourth Gold For Laura And Patrick

Rockledge Post Office Retail Associates Laura Snowman (left) and Patrick Turbush (center) were presented with their Gold Star Award by Postmaster Jose D. Melendez (right) for earning perfect scores on Retail Customer Experience (RCE) transactions.  

This is Snowman’s and Turbush’s fourth Gold Star Award and Acting Supervisor, Customer Services Daniella Bragg Melendez (center) celebrated with her employees.

Retail Associate Laura Snowman (above) adds another Gold Star to the Rockledge Customer Service plague.

Congratulations, Laura and Patrick!

Interbay Station Recognized

The Tampa Interbay Team was recognized for finishing Second Place for Level 22 PCES offices in the Suncoast District Ranking report for Q1 FY18.  Pictured left to right:  Supervisors Customer Service Tara Humphries and Jacqueline Williams; Manager, Customer Services Sybil Corey; Supervisor Customer Services Frank Snyder; Manager Customer Service Operations (MCSO) Tim Dose and A/Supervisor Customer Services Clint Sharp.

Congratulations, Team Interbay!  

Three Thousand Hours

St. Petersburg Northside Station Letter Carriers Tony Caban (center) and Seward Sinclair (right) were recognized by Manager, Customer Service Operations (MCSO) Darrell Moore (left) for saving over 3,000 hours of sick leave.  Both were presented awards in front of their co-workers.

Congratulations, Tony and Seward!  Thank you for being there for our customers.

Two For Two

Palatka Lead Retail Associate Ruby Waldron (left) and Retail Associate Cindy Smith (right) received their Gold Star Awards for earning perfect scores on Retail Customer Experience transactions in the month of January.             

Way to go, Ruby and Cindy!

Triple Gold For Smith

Vero Beach Retail Associate Terry Smith (right)  received his third Gold Star Award from Officer In Charge Eric Bonds (left) for earning a perfect score on a Retail Customer Experience transaction.

Congratulations, Eric!